In part two of this two-part series on overcoming medical spa disasters, Jessica Wright of Rejuvenate Austin talks about how, just as she was coming out of dealing with closures due to COVID-19, she was faced with the ice storm that crippled the state of Texas and shut down her practice once again. She talks about:

  • The importance of having emergency closure protocols;
  • How she prepared beforehand when closure seemed certain;
  • The ways she adapted when the closure extended longer than anticipated;
  • How to build a “disaster fund” and how much someone might need;
  • The benefits of good hiring when disaster strikes;
  • Her preferences when bringing on new injectors;
  • And more!
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