This week, RepeatMD CEO Phillip Sitter and VP of Sales Chris Chomenko talk about how loyalty and rewards programs, paired with the proper technology, can level-up a medical aesthetic practice. They discuss:

  • How loyalty/rewards programs can help introduce new treatments to existing customers;
  • The importance of nurturing leads and building customer trust to boost retention;
  • The structure of a successful medical spa rewards program;
  • How loyalty/rewards programs can move past simple discount and point programs;
  • Ways to move patients through a journey toward more high-margin treatments;
  • The difficulty of scaling the patient experience; and
  • The growth potential of the medical aesthetics industry.