Sep 7th, 2021

Increasing Retention, Selling More High-Margin Treatments and Scaling Through Technology

This week, RepeatMD CEO Phillip Sitter and VP of Sales Chris Chomenko talk about how loyalty and rewards programs, paired with the proper technology, can level-up a medical aesthetic practice. They discuss:

  • How loyalty/rewards programs can help introduce new treatments to existing customers;
  • The importance of nurturing leads and building customer trust to boost retention;
  • The structure of a successful medical spa rewards program;
  • How loyalty/rewards programs can move past simple discount and point programs;
  • Ways to move patients through a journey toward more high-margin treatments;
  • The difficulty of scaling the patient experience; and
  • The growth potential of the medical aesthetics industry.
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