This week, AmSpa CEO, Alex R. Thiersch, JD, speaks with Skya Jones, MedSpa Education Manager, Boulevard. They discuss what medical spas can do to prioritize patient experience. Their conversation covers:

  • Her spa management background and changes she made to boost business;
  • How software companies have entered the medical spa vertical;
  • Creating a streamlined client experience;
  • The importance of prebooking and marketing for repeat patients;
  • The crossover between salons and medical spas;
  • What’s missing in aesthetic software;
  • How and why to invest in your front desk team;
  • And much more!

Note: Episode may include explicit language.