May 17th, 2022
Creating Genuine Relationships and Increased Revenue
In this week’s episode, AmSpa CEO, Alex R. Thiersch, JD, speaks with Alain Gazaui, president of SpaKinect, a telehealth company devoted aesthetics. Alex and Alain discuss the changing digital landscape as it relates to medical spas, covering topics such as:
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- Maintaining compliance with telehealth;
- The importance of good-faith exams;
- What attracted Alain to the aesthetics industry;
- How to create human connections virtually;
- The importance of patience vs. speed when it comes to adapting technology;
- The “flywheel” concept and its application in customer experience;
- And much, much more!
