Medical Spa Insider

Are missed calls and slow responses costing your med spa business? In this episode of Medical Spa Insider, AmSpa founder Alex R. Thiersch, JD, speaks with Yan Lee, Head of Sales and Partnerships at Zidy, an AI-powered communication platform designed to help aesthetic practices book more appointments, increase Google reviews, and streamline client communication. Lee shares how Zidy consolidates messages from text, phone, social media, and web chat into one intuitive dashboard, enabling med spas to respond faster, schedule appointments after hours, and attract more clients. Listen to learn:

• How Zidy started in real estate and evolved to serve med spas.
• Why AI phone answering can boost revenue for small practices that miss calls during treatments.
• How Zidy’s unified inbox improves response times and client satisfaction.
• Why Google reviews matter for search visibility—and how Zidy automates requests.
• How a California med spa tripled reviews and booked extra appointments after hours using Zidy.
• Pricing options, AmSpa member discounts, and what’s next for AI in aesthetics.

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Music by Ghost Score